Suksamran

TERMS AND CONDITIONS

These Terms are applicable to all contracts of any kind made by Suksamran and its clients and apply to all reservations, bookings and agreements for accommodation and all services at Suksamran.

Clients are invited to read these provisions and note their responsibilities, arrangements for payments, cancellation terms and limitations on the liability of the Suksamran. The Contract is conditional on the payment of the Deposit.

TERMS OF SUPPLY

INTERPRETATION

Arrival means the date on which the Services are to be provided or shall start to be provided by the Suksamran
Client
means the person for whom Suksamran has agreed to provide the Services in accordance with these Terms;
Contract means the contract for the provision of the Services including these Terms as appropriate;
Deposit means the payment specified in clause 5 and Schedule;
Services means the provision of accommodation and other services by Suksamran for the Client described in writing by Suksamran and on its website or in its brochure.
Schedule The Schedule of deposits and payments and cancellation terms annexed to this Agreement;
Standard Charges means the charges shown in any brochure of Suksamran or other published literature relating to the Services in force from time to time;
Terms means these terms and conditions.
Group a group booking comprises of six rooms or more and may also include other contracted services and use of the Suksamran's facilities
Event means an event which takes place in one of the Hotel's private dining rooms or suites
Party means a booking in Suksamran for more than 10 people

PROVISIONAL RESERVATION AND CONFIRMATION OF RESERVATIONS

If Suksamran confirms the reservation this Contract is conditional on the Client supplying credit card and or other paymnet details and the authority for charges to be deducted (including cancellation charges) on the payment terms outlined in the Schedule.

If credit card details and payment authority is not given to Suksamran by the Client then subject to any outstanding obligation due to Suksamran from the Client the Contract will cease to be of effect. The Services that are the subject of the provisional reservation will be released and be resold without any further notification to the Client.

SUPPLY OF THE SERVICES

Suksamran shall provide the Services to the Client subject to the Contract.

The Client shall at its own expense supply Suksamran with all necessary data or other information relating to the Services within sufficient time to enable Suksamran to provide the Services in accordance with the Contract. The Client shall ensure the accuracy of all such information. Specific information requirements are contained in the Schedule. Suksamran may at any time without notifying the Client make any changes to the Services which are necessary to comply with any applicable safety or other statutory requirements, or which do not materially affect the nature or quality of the Services.

Suksamran does not condone any form of bullying or harassment in the workplace. If the harasser is a guest of or a visitor to Suksamran, the employee should instead convey promptly and clearly their feelings of discomfort to a manager and explain if it is interfering with their work. The manager will then deal with the matter in the most appropriate manner. The employee is strongly discouraged from raising this personally with the guest.

CHARGES

The charges payable by the Client shall be detailed in writing by Suksamran. If no charges are specified or additional and varied Services are provided to the Client, the Client shall pay the Standard Charges at the prevailing rate on the day the Services are provided and any additional sums which are agreed between Suksamran and the Client for the provision of the Services.

Suksamran may vary the Standard Charges from time to time.

DEPOSIT PAYMENTS

The different requirements for Deposits are set out in the Schedule.

PAYMENT

The payments to Suksamran to be made by the Client (including Deposits) are to be made on the date(s) and in the amounts to be calculated as specified in the Schedule.

If any services under the contract are varied prior to arrival then the payment made will reflect the latest details contained in the written details of Suksamran.

Any additional charges due to Suksamran from the Client for the Services shall be paid by the Client on presentation of an invoice.

All charges to be settled prior the client leaving Suksamran. The client is deemed to have authorised the settling of all outstanding charges which can be processed by the Suksamran using any credit or debit card details held on file.

CANCELLATION CHARGES (NO SHOWS)

The Client agrees to pay charges to Suksamran in the event of cancellation of the Services or if the Client and/or their guests fail to take up the Services at the time and on the day specified in the Contract.

Suksamran can provide a cancellation number to a Client in the event of the Client making a cancellation and that number must be used in any future dealings with the Suksamran.

LIABILITY OF SUKSAMRAN

When Suksamran supplies the Services which include any services supplied by a third party, Suksamran does not give any warranty, guarantee or other term as to their quality, fitness for purpose or otherwise, but shall, where possible, assign to the Client the benefit of any warranty, guarantee or indemnity given by the person supplying the services to Suksamran.

Suksamran shall have no liability to the Client for any loss, damage, costs, expenses or other claims for compensation arising from any instructions supplied by the Client which are incomplete, incorrect, inaccurate, illegible, out of sequence or in the wrong form, or arising from their late arrival or non-arrival, or any other fault of the Client.

Suksamran shall not be liable to the Client by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of Suksamran, its servants or agents or otherwise) which arise out of or in connection with the provision of the Services (including any delay in providing or failure to provide the Services) or their use by the Client, and the entire liability of the Suksamran under on in connection with the Contract shall not exceed the amount of Suksamran?s charges for the provision of the Services, except as expressly provided in these Terms.

TERMINATION

Suksamran may (without limiting any other remedy) at any time terminate the Contract by giving notice to the Client if the Client commits any breach of these Terms, or if the Client goes into liquidation, becomes bankrupt, makes a voluntary arrangement with its creditors or has a receiver or administrator appointed.

CLIENT RESPONSIBILITIES

Arrival and departure times for accommodation at Suksamran are 2:00 p.m. and 12 noon respectively.

The Client is responsible for the behaviour of his, her or its guests at the Suksamran and in particular for the orderly conduct of guests staying in Suksamran or otherwise making use of the Services. The Client must ensure that no noise or nuisance is caused either for Suksamran or its other guests and Clients. The Client must comply with any reasonable request of Suksamran and with any policies of Suksamran as may apply to the Services from time to time.

Smoking is prohibited in all accommodation at Suksamran.

GENERAL

The Contract constitutes the entire agreement between the parties, supersedes any previous agreement or understanding and may not be varied except in writing between the parties. All other terms, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.

No failure or delay by either party in exercising any of its rights under the Contract shall be deemed to be a waiver of that right, and no waiver by either party of any breach of the Contract by the other shall be considered as a waiver of any subsequent breach of the same or any other provision.

Thai law shall apply to the Contract, and the parties agree to submit to the non-exclusive jurisdiction of the Thai courts.

SHEDULE OF DEPOSITS, PAYMENTS AND CANCELLATIONS (DAILY)

Individual Daily Room Bookings

TIMETABLE CLIENT REQUIREMENTS CANCELLATION CHARGES
To confirm booking at any time A deposit equivalent to 10% of accommodation cost paid by PayPal to arrive by 2pm the day prior to arrival. Passport identification and home contact details are required on check. Please note if children are part fo the booking party, prior notification must be provided to Suksamran.
Deposits are non refundable, except at the discretion of the management of Suksamran
On Arrival Payment in full to have been received by Suksamran.
On Departure Any damange to Suksamran property will be paid for by guest prior to departure

SHEDULE OF DEPOSITS, PAYMENTS AND CANCELLATIONS (MONTHLY)

Individual Monthly Room Bookings

TIMETABLE REQUIREMENTS CANCELLATION/RELEASE POLICY
To confirm booking at any time A deposit equivalent to 10% of accommodation cost paid by PayPal to arrive by 2pm the day prior to arrival. Passport identification and home contact details are required on check. Please note if children are part fo the booking part prior notification must be provided to Suksamran. This deposit is non refundable if any discounts are applied, otherwise any refunds are at the discretion of the management of Suksamran.
On arrival Payment in full to have been received by Suksamran.  
On Departure Any damange to Suksamran property will be paid for by guest prior to departure